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 bkarrow.gif Vitran Rolls Out Key Improvement Enhancing Its Cutting-Edge E-Commerce System

TORONTO, ONTARIO (August 17, 2000) - Vitran Corporation Inc. (TSE: VTN.A, AMEX: VVN), a North American transportation and logistics firm, today unveiled the next generation of its on-line Accutrak system to its Canadian LTL customers, with a roll-out to its other Canadian and US customers to follow. AccuTrak is now equipped with several innovative new enhancements motivated by customer requests.
  • e-mail alert feature - Notifies shippers as soon as their delivery has been completed with a copy of proof of delivery. This unique new enhancement is especially important for special priority or promotional shipments requiring immediate customer notification when the delivery has arrived. Prior to e-mail alerts, clients could trace their shipments via the Internet, with modem dial-up tracing or by calling Vitran's customer service to check shipment status.
  • Customized Shipment Management Report (SMR) - The user-friendly, menu-driven tool now offers Vitran's customers the flexibility they want to design their own SMRs. The new Web Scheduler feature allows as many customized SMRs as created by customers to run at any pre-set time of the day, and Vitran has added several additional new report options as well.
  • SMR sorting improvements - Customers are now able to sort their shipment's delivery or appointment dates in addition to the previous options of sorting by origin, destination, shipper name, consignee name or pickup date.
  • SMR shipment selection improvements - Customers can further limit their reports to print only undelivered and late shipments, or shipments that are scheduled with appointments.

Vitran Canadian LTL President, Tony Trichilo, stated, "We view these new enhancements to AccuTrak as a win-win situation for everyone. Our goal is to make the shipping process as straightforward and efficient possible for our valued clientele, and based on the newest generation of AccuTrak, which allows customization of shipping and reports, we believe we have succeeded, and more. From our standpoint, AccuTrak allows Vitran to better deploy our personnel on proactive tasks which add value for our customers and ultimately improves corporate efficiency."

Vitran Corporation Inc. is a North American group of transportation companies offering less-than-truckload, truckload, intermodal marketing, truck brokerage and logistics services. Further Company information is available at http://www.vitran.com.

This news announcement contains certain forward-looking information that is subject to certain risks an uncertainties as indicated from time in the Company's 20°F and other fillings with the Securities and Exchange Commission. Included among these risks and uncertainties are the future.

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Last Updated: Nov 15th, 2000